Delivery Information

Orders placed on weekdays are normally processed for delivery within 48 hours.

Posting days are usually Monday, Wednesday and Friday. Orders received after Midday on Friday will usually be processed on Monday.

UK

Goods are posted via Royal Mail. UK mail is sent first class. Small items such a tuning fork are posted standard mail. Larger items such as a set of tuning forks are signed for delivery. Bigger boxes of items are normally send via a courier.

Worldwide delivery

Deliveries are sent via Royal Mail – standard delivery for small items . Larger items are sent via tracked or tracked and signed for delivery. For some countries where I have been told that delivery via standard mail is unreliable I use a courier for everything apart from very small items as cost is prohibitive. Larger parcels such as Diploma kits are sent by courier.

Exceptions I do not post out to India. In countries where postal service is unreliable I send by courier and will need to send out an invoice for correct amount. I will send to Malaysia but need to use a courier so please email me to have a quote for delivery cost.

 

Delivery time estimates from time of posting

UK 1-2 working days

EU 3-5 working days

USA/Canada 5 – 7 working days (3 days courier for large boxes)

Australia/ NZ 7 working days

Goods are all sent with insurance.

Delivery cost of multiple purchases

If you purchase several items the website adds all the delivery cost together. Sometimes the cost is quite a bit higher than the actual delivery costs. When this occurs I do refund the excess delivery charge back to your account via Paypal. If buying several items and you would like a delivery quote before buying please email me.

Returns accepted. Buyer pays return delivery cost.

The items I sell are very robust but in the event of a damage in delivery please send me details including photo of goods and packaging.

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